introduction videos, orientation deck & Quiz

These 6 short videos will help you understand how affordable housing works, and key terminology. The Orientation Deck Slides explain the application process. After reviewing both the videos and slide deck, take the Renter Quiz. This should all be done before applying for any rental programs. Please check the “Online Forms” tab above to find the registration link for the next mandatory Rental Orientation Webinar.

MyHouseKeys

MyHouseKeys is our web-based software platform created to help you manage your program relationships, find housing opportunities, and navigate the application process. You start by registering your household profile.

profile Registration Process

When you click on the button to “Register Your Profile, you’ll begin with a quick sign up form that asks: Name, Number of Household Members, Total Household Income, and Zip Code. After you enter and confirm your email address, you will start a Registration Wizard that will have you complete a series of forms. You may want to set aside an hour to complete all of the online forms. These forms include:

1. Admin Profile - this is the basic information and address for the primary applicant.

2. Member Profiles - all other household members who will be occupying the housing unit

3. Income Profile - you’ll identify the type of income that you earn, information about your employer, and your employment details

4. Household Preference - this form details any special criteria that your household may meet that would allow you to receive preferential treatment among other applicants.

5. Household Demographics - this is an optional form that allows us to track our Fair Housing statistics

At the end of the process, you’ll get to a page called the Household Overview. This page summarizes all of the information you entered and gives you a chance to review before finalizing.

Program Application & Checklists

Click on the link below to access and download:

Application Exhibits

Application Exhibits are special documents that help provide further details about items that you provided while completing the Program Application and gathering items on the Application Checklist. Click on the links below to open the Exhibit documents.

Exhibit E - City of HouseKeys Preference Criteria Form (Rental Program) -Coming Soon!

Program Guides

Rental Application Giude

As an applicant, you must complete the steps to create a household profile, obtain an Application I.D. and enter Drawings for the housing opportunity you want. Each housing opportunity is given an Opportunity ID. If you are chosen in the Drawing, then you will submit a full file to be processed and underwritten and the rules are outlined in this guide.

Participation Guide

Once you are a tenant, you will be required to certify your income on an annual basis. The Participation Guide walks through some of the rules on compliance.